We’re Still Here
I need to apologize to everyone that has been awaiting a new blog post with baited breath since late December of last year. The rest of you may now chuckle to yourselves at will.
No, Eli Kirk has not dropped off the face of the map. Yes, we have simply been so busy that, like many companies, we’ve not paid the kind of attention to our own site and portfolio that we should have. I know, I know… should’ve, would’ve, could’ve. I hereby make pennance for my sins and heretofore will make regular blog postings. OK, moving on.
Since about, oh, January 1 of this year we’ve had a steady increase of both clients and employees. We’re fortunate enough to be a part of a healthy Utah County economy, and our work and reputation have made some great in-roads with new and existing clients. Growth is good, but with growth have come some growing pains.
As we grow we are continually looking for ways to improve our processes and proceedures to help meet our clients’ needs in both a quality and timely manner. We use a third party software solution to track and manage our projects, but the downfall of all processes is people. Our own quirks and tendencies keep some of us from simply remembering to input data or track the minutia of the day (guilty as charged).
That said, we are finding a lot of success working together as a team to find solutions we agree upon. We meet regularly and go over project scope, time lines and customer issues. We support each other and encourage usage of our systems. At the end of the day we are each one step closer to perfecting our imperfect processes.
If anyone else has had success with a certain type of process or management style in the web and design industries then I’d love suggestions. After all, the better we perform the more our customers reap the benefits. Your feedback is much appreciated.