Good Medicine
You know that phrase “some things are worse than death”? Well, for many people that means things like; reviews, one-on-ones, progress reports or evaluations. Many of us fear having our weaknesses and failures laid out before us like a bleak prognosis of our chance for success. However, I’ve noticed that when people ask how they can improve, it builds trust, strengthens the relationship and improves success. We’ve stretched this concept beyond internal evaluations and have asked our clients how we are doing at serving them and what we can do to improve. Independent of what the feedback is, this process always serves to strengthen our relationship with them, which means happy clients. When we have happy clients, that is success. No doubt the same holds true for any brand, product or service. So, when there’s a chance to have a review or an evaluation jump at the chance, it’s sure to be good medicine for your success.
Brandon Jeppson